2013 Year in Review and Thank You!

As we enter into 2014 we would like to take a moment to thank all of our clients, owners, tenants, and vendors alike for their support and trust throughout 2013. We are fortunate to be able to say that we work with and interact with some really great people and we really appreciate your business.

Overall, last year was a banner year for us. We have almost reached 300 actively managed units, with more than 300 when including the properties that we performed Lease Only services. We saw a record low in total evictions performed and overall had higher rent collection and on time payments from our tenants. Disputes for security deposits were also lower than ever, and while we expect that we always get into disputes of some kind from time to time, overall we feel like tenants were generally happier and our retention numbers were very positive and saw a very high percentage of lease renewals.

We are proud to say that based on the MLS statistics, we are still the Number 1 property management firm in Santa Rosa County, both in the number of properties rented, and in the total volume of rental rates. It makes us proud to say we rented more properties, for higher rental rates than our competitors, while maintaining a high level of quality in all of our homes. We are also excited that we placed within the top 4 property management companies in the entire Greater Pensacola area. We could not have reached these milestones without your help and support.

For 2014, we have started making plans to continue improving our services to both our tenants and owners. We have implemented new inspection guidelines and schedules to make sure our properties are being maintained and serviced correctly. We have also made significant improvements to our website and accounting procedures. We will continue to update these services and are hoping to have full online access for owners and tenants in the coming month. This would allow for instant account access for both parties to see real time account and transaction activities. We are also continuing our progress into moving into a fully paperless office, by implementing online electronic document signatures and file storage. This means that files, paperwork, invoices that you may request can be sent instantly to you on demand.

We are so proud to serve you and continue to work towards providing the highest level of customer service to all of our clients. If you have any suggestions or concerns, please don’t hesitate to contact us. We always look forward to hearing how we can improve our business and value to you. Without you, we wouldn’t be here.

Thank you again for your continued support and trust. We look forward to our continued relationship into 2014 and beyond.

Jason McGuire, GRI
Director of Property Management
RE/MAX Infinity PM

Written by RE/MAX Infinity

Jason has been involved in Real Estate since 2005 where he quickly became a multi-million dollar producer within his first full year. He graduated from the Realtor Institute a few years later and then went on to achieve his Broker’s License in 2009. In 2008 he was asked to start up and lead the Property Management Department. He served on the Board of Directors as President for the local chapter of the National Association of Residential Property Managers for 2014 and is readily available to meet and speak with clients.

Written by RE/MAX Infinity

Jason has been involved in Real Estate since 2005 where he quickly became a multi-million dollar producer within his first full year. He graduated from the Realtor Institute a few years later and then went on to achieve his Broker’s License in 2009. In 2008 he was asked to start up and lead the Property Management Department. He served on the Board of Directors as President for the local chapter of the National Association of Residential Property Managers for 2014 and is readily available to meet and speak with clients.